Our dedicated disease management program provides outbound telephone and email coaching from registered nurses and allied health professionals to empower individuals to successfully manage their own health by:

• Identifying new or worsening symptoms
• Improving medication adherence
• Supporting post hospital discharge plans
• Reinforcing clinician action plans
• Helping patients identify and reduce risky, unhealthy behaviour
• Educating and increasing knowledge of health conditions
• Promotion best practice health checks/screening e.g. Annual flu shots
• Encouraging patients to keep their medical appointments
• Arranging extra support from allied health professionals
• Linking patients with local community resources/support groups

Our professional health teams are fully-trained in clinical, psychosocial, technological and operational competencies. These skills are used in the support of chronic diseases such as:

• Heart disease
• diabetes
• asthma and
• osteoporosis

Patients managing their diseases with the help of Healthways are also encouraged to use the Well-Being Connect™ website to set, track and be supported in the pursuit of their health goals.