Healthways Australia
Our Programs
The unique collection of healthcare programs offered by Healthways Australia has been created for a variety of platforms. They all work together as well as independently to provide our clients with a well-rounded support system to achieve their health and wellbeing goals.
Hospital Discharge Management
The Healthways hospital discharge program seeks to ease the transition between the round-the-clock care and the independence of hospital discharge. A registered nurse from Healthways can call the patient and offer assistance with medication adherence, follow-up appointments, awareness of new or worsening symptoms and interpretation of the treatment plan.

For patients coming home from the hospital, the change in location has both positive and negative possibilities. On one hand, because the patient is returning to familiar surroundings and routines, recovery may be easier. On the other hand, it may be harder.

In a home environment, discharged patients can be lulled into a false sense of security and resume normal activities, causing them to neglect their discharge instructions. For older patients, especially patients taking multiple medications, the discharge instructions can be particularly difficult to recall, whilst other patients may not have a support network to help them comply with discharge instructions. For all of these patients, the prospect of post-discharge complications, such as an infection, or a medication error, is likely.

Unplanned readmission within 28 days post discharge (Overnight or Day Procedure) account for conservatively 17%* of all hospital admissions.

Based on the available research there is an opportunity to reduce re-admission by undertaking a Telephonic Readmission Avoidance Program – provided by Healthways. Thereby reducing claim cost and increasing member or participants’ satisfaction.

In addition the Healthways home safety program also works to ensure patients are safe and supported in their own home.

* Report to the Congress: Promoting Greater Efficiency in Medicare | June 2007